Our commitment is to form a strong relationship with our customers and always
strive to put forward the best quality of work performed. The following conditions
apply for you to request a refund:
All requests can be submitted by sending an email to email@example.com
1. Cancelling the Order
McCord Telematics will apply its best efforts to provide billing and support services through
Geotab and its affiliates. McCord Telematics will be responsible for billing and collecting monthly service
payments. Product Services and Support will be provided by Geotab and through their network of affiliates if any.
Services support, technical and CUSTOMER service support as it relates to the functionality of the product will be
provided by Geotab. McCord Telematics will only act as a liaison for services and support for CUSTOMER and
Geotab. CUSTOMER further understands and acknowledges that McCord Telematics cannot be held liable for any
services interruptions by Geotab.
2. Refund / Money Back Guarantee
If you (customer) are not satisfied by our
work performed, you can request a refund before the order was initiated, minus
any fees associated of the amount that was charged to you by McCord Telematics
only and not the service provider. Any stipulations in agreements with McCord
Telematics and service providers associated in the customer service agreement /
contracts will apply. There will be a service charge assessed.
The above policy does not apply after delivery of product has been
Prices are subject to change without prior notice.